Accessibility Statement

TRUU Lab ("TRUU") is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying relevant accessibility standards.

Our Commitment

TRUU is committed to making our website, www.truulab.com, accessible to the broadest possible audience, including individuals with visual, auditory, cognitive, and motor impairments. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, as published by the World Wide Web Consortium (W3C).

Current Status

We are actively working toward WCAG 2.1 AA compliance across all pages of this website. Our ongoing efforts include:

• Ensuring all images have descriptive alternative text
• Maintaining proper heading hierarchy throughout all pages
• Ensuring color contrast ratios meet the AA standard (minimum 4.5:1 for normal text)
• Making all functionality accessible via keyboard navigation
• Providing visible focus indicators for all interactive elements
• Ensuring all forms have properly associated labels
• Avoiding content that flashes more than three times per second

Known Limitations

While we strive to adhere to WCAG 2.1 AA guidelines, some areas of our website may not yet fully conform. We are working to identify and remediate these issues on an ongoing basis. If you encounter a specific barrier, please contact us so we can address it directly.

Third-Party Content

Our website may include content provided by third-party services (such as payment processors or embedded widgets). While we work with third-party vendors who share our commitment to accessibility, we cannot ensure that all third-party content meets WCAG 2.1 AA standards.

Assistive Technologies

This website is designed to be compatible with the following assistive technologies:

• Screen readers (including NVDA, JAWS, VoiceOver, and TalkBack)
• Screen magnification software
• Speech recognition software
• Keyboard-only navigation

Feedback & Contact

We welcome your feedback on the accessibility of TRUU's website. If you experience any accessibility barriers or would like to request content in an alternative format, please contact us:

Email: help@truulab.com
Mailing Address: TRUU Lab (Direct Value Goods LLC), 34 N Franklin Ave, Ste 687 #5277, Pinedale, WY 82941, United States

Enforcement

If you are not satisfied with our response to your accessibility concern, you may contact the relevant authority in your jurisdiction. In the United States, you may file a complaint with the U.S. Department of Justice, Civil Rights Division.

Updates to This Statement

This accessibility statement was last reviewed in October 2026. We review and update this statement annually, or whenever significant changes are made to our website.